Delayed Responses from our Support Team due to COVID-19

Conditions for Refunds on Trading Challenges

Generally speaking, we do not charge a fee as such for the enrolment, as this would create a conflict of interest.
however there are large costs involved in preparing, maintaining and manage this accounts.
as a compromise and to create a win-win for everyone involved we have the following refund conditions.

Refunds on Fast-Track accounts

Refund conditions to be eligible for a full Refund.

  • Account is Eligible for a Restart.
    you can get a new Trading account without a future deposit, or we take the account back and issue a full refund.
  • Verification stage has been completed.
    along with the first Profit payment we will release the lock on the Deposit, you can then just request the refund or keep it.
  • Account re-claimed by EnFoid.
    when Risk Management or Account Management re-claims an account at any stage, you automatically eligible for a full refund.

Refunds will be processed like withdrawals at the end of the cycle.